NDIS VA Support
I can assist with most aspects of NDIS.
- I have worked with plan managers, support coordination and completed various training programs.
- I have learnt Brevity / Shiftcare / DSC / Careview software programs.
- I am familiar with the NDIS price guide and can assist with coding.
As NDIS is flexible to work with each participant, why not call me and see how I can help?
Who I have assisted in the NDIS space ...
Plan Manager Business
DATA ENTRY
- 200 invoices a week
- Checking codes, hours, description, double ups
Full reference available on request.
Fleur was a valuable member of my team who required little coaching and I never need to worry that invoices were not going to be processed in a timely manner. I would not hesitate to recommend Fleur in joining a team.
NDIS Registered Services Provider
VIRTUAL ASSISTANT/ADMINISTRATION MANAGER
This company is rural and one owner with an operations manager and myself, she has 10 staff and 7 clients.
Tasks include:
- Formatting documents for registration
- Setting up NDIS compliance software and linking to Xero
- Creating staff and participant on boarding process
- Recruitment – screening and phone screening
- Creating staff contract and collating compliance documents and inputting them into the software management program
- Email management
- Participant and staff communication
- Rostering – I know the back end of Brevity and Shiftcare.
Managing Staff and Participant on-boarding and all office admin tasks
Fleur is an essential team member who has a sound knowledge of NDIS compliant practices and systems.
Fleur’s ability to fine tune and then implement systems that support our policies and procedures is invaluable.
If you need a highly skilled administrator for your NDIS business, Call Fleur.
Independent compliance registration company
ADMINISTRATION SUPPORT
This company specifically assist providers in becoming NDIS registered and or going through the NDIS audit process. As an additional service this company offers providers with ongoing business support with systems, participants, staff etc. Support from phone to rostering to managing staff and participants. This company has about 4 business that require additional support and various providers needing assistance with audits and compliance.
Tasks include:
- Formatting documents
- Invoices
- Updating codes in the various software
- Managing roster changes
- 3CX phone support
- Inbox management
- Creating process and procedures
- Setting up NDIS software for compliance
- Gap analysis (working out what is missing for compliance).
I know DayCare Springs NDIS software. I have been employed at the Perth Children’s Hospital, the Women’s Hospital as well as many other health companies.
Frequently Asked Questions
DO NOT DELETE
How do we work remotely?
How do we start?
I will start with learning your business systems and process. There will be training and lots of questions on both sides. If there are no process and workflows we will create them as we go. This first bit can be time consuming, however it is vital that we are on the same page. I need to learn your voice and how you work. We will work out the priority of tasks and begin the handover.
What NDIS systems do you know?
- Shiftcare
- Brevity
- DayCare Springs
- Conecteams
- Careview
I would recommend Shiftcare as it is easy to use and less setup. Brevity is great if you have a techie head and love reports. Brevity can do complex and customised reports. I would not recommend DayCare Springs it is small and still being developed. Conecteams doesn’t have the NDIS codes to import.
Relevant apps for NDIS that I know:
- Pandadoc and Docusign for e-signing software
- Xero for accounting software
- Proda for checking NDIS clearance checks
- Google workspace and Microsoft Office
- Task Management programs and communication – Slack, Asana, Monday, Trello, Google, Microsoft.
What are some of the tasks you could do for us?
Workable NDIS software program
- Set up with NDIS codes
- Set up staff and participants.
- Input all the compliance information into the system, keeping track of certificates etc that become expired.
Communication
- Create workflows for participants and staff to communicate changes to rosters/shifts.
- Labels/folders/templates in emails
- Rostering
Documents
- Continue to create flows in all areas of the business
- Invoicing/payroll/communication etc.
- Organise a suitable flow for storing documents
- Formatting/branding
- Compliance checking
- Gap analysis
Invoicing/payroll
- Set up communication from NDIS software to Xero
- Set up payroll between software programs
The list is long of what I can do.
- NDIS code interpretation
- Formatting
- Payroll
- Rosters
- Inboxs
- Compliance for workers
- Website updates, basic create pages
Investment per hour
Each project/task just like your business is unique and therefore pricing will match completed work. We will agree to a price before commencement of your work. Email me your requirements and we can discuss timeframe and fees.
Per hour can start out as little as $60 an hour for simple data entry.
Packages
Do you have a variety of tasks?
You can purchase one hour, two hours or 38 hours.
The benefits of hiring of virtual assistant is that you pay me for time it takes to complete each task.
Let's chat
If there’s one thing I do better than talking, it’s listening!
I’d love to hear more about you and your business and work out how to magically banish business admin from your life.