Hi, I’m Fleur

A Perth based virtual assistant who believes in the 3 L’s of great business relationships — Learning, Labour and Laughter

All great business relationships start when you get to LEARN about others. Sitting and listening to people takes skill. I mean, to really listen – not to be thinking about what you should say next, but listening to what a person says and picking up on their pain points. It’s through active listening that I pick up on what you need help with, and often find solutions to problems you didn’t even know you had!

Next comes the LABOUR part – the actual doing of the job. Having been a professional admin assistant since 1991, I know a thing or two (or even more!) about admin. It’s what I love doing. There’s no better feeling than a client flicking an email saying, “Fleur, can you do this”, and being able to respond with, “Yep, all done – next!”.

And my 3rd L is one I cherish highly – LAUGHTER. If you don’t know how to laugh, we won’t work well together. I have a really quirky sense of humour and I seem to attract others who are the same. There’s nothing better than sharing a laugh to break up a workday.

You know you’ve found the perfect business go-to woman when you do something wacky and think, “Oh, they’re going to love this one”.

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Why trust me?

Trust in your virtual assistant comes with time. It’s only once you’ve built up a healthy working relationship that you come to fully trust your VA. In the beginning, you simply need to take a leap of faith.

I’ve been working in admin roles since 1991 and worked for a range of well-known agencies such as King Edward Hospital, the Dept of Communities (Housing), Princess Margaret Hospital, Intework and the Australian Institute of Management.

It’s fair to say that I know people, and I know how to find solutions to problems your facing in your business.

Taking pride in building my business and my reputation, I belong to esteemed virtual assistant networks such as Virtually Yours and I’ve undertaken business mentoring to fast track my transition to the virtual world.

Quirky facts
you should know about me!

I sometimes laugh at inappropriate times.

I love books, tea and chips.

I can see things about to happen.

I enjoy dancing – around a Maypole.

I aim to escape the city to work
and live in the country.

My qualifications

I hold a BA in Social Science from Edith Cowan University, a Cert IV in Training and Assessment and a heap of other certificates.

I also have done training in NDIS Price Guide. Understanding NDIS Plans.

Education qualifications Fleur Gowland

I’d love to hear about
your business

If there’s one thing I do better than talking is listening.
I’d love to hear more about you and your business and
work out how to help you magically banish business admin from your life